sale and develope softwares

products of BPMS

sale and develope softwares and systems based on bpms


  • Comprehensive system for tracking
    and handling complaints

  • Tender management automation system

  • Business Process Management System

  • Laboratory Process Management Software

  • Project Management System

  • Knowledge Management System

  • ITIL based IT services management system

  • Health, Safety and Environment system

  • Office Space Management and
    Optimization System


The system has been designed and implemented based on studies of processes, ISOs and related standards since this software is based on BPMS, capabilities, tools and key components. It is in line with what was previously discussed in the BPMS field and enables this system to be fully customized in a very short time, according to the requirements and requirements of the applicant.
Some of the processes and features of the system include:
  • Ability to automate workflow tracking and complaints handling
  • Appropriate database structure including complaint information, organizational structure, investigators and all complaints flow history for complaint management to maintain information integrity
  • Ability to exercise control over time by issuing software alerts
  • Ability to accurately monitor the status of processes easily and graphically at any given moment.
  • Ability to obtain reports that inform us online of processes that are at a particular stage of interest.
  • The process of reviewing the possibility of compensation for other people who have suffered but have not complaint.
  • Ability to export and send messages via sms, mail, Email and ...
  • Ability to communicate with other software and automation systems deployed in the organization
  • The ability to quickly customize software to meet your needs
  • The process of opinion polls
  • Process of randomized check to determine the level of satisfaction of the complainants
  • Possibility of reporting recurring complaints to resolve their underlying causes and reduce their likelihood of occurrence
  • Establishment of executive procedures for suggestion and preventive and corrective actions
  • Possibility to enter complaint information through frequency system, voice telephony, automation system, Grievance Management Portal. ...
  • Management and control of all sub-processes underway between the complaintant, inspectors and managers
  • Manage and control external processes (in the event of complaints to external court)
  • Organizational Chart Information and Inspectors
  • Managing users’ access to informationت
  • Entering analytical information on complaints, separation, classification and management of priorities and deadlines
  • Possibility of referral of work to inspectors based on their work density and field of activity
  • Possibility of obtaining statistical, analytical, graphical and textual reports online online
  • Ability to send a transcript
And other options and processes that can be customized upon customer request.
Given the policy of privatizing and outsourcing projects and services to government agencies as well as the need to outsource many services and projects to other organizations, the processes of identifying and evaluating contractors, production or suppliers, selecting them and selecting consultants from the sensitivity It is important and important to improve them in order to reduce the time spent on projects and the costs associated with controlling and managing processes for senior executives of organizations.
Because of the software’s relevance to BPMS, its capabilities, tools, and core components are in line with what was previously discussed in the BPMS field, enabling this system to be fully customized, according to the requirements and requirements of the application. Customize the supplier. TMS covers all the processes that take place from the moment a project is defined in the organization until the project is finally delivered, including the following processes:
  • Evaluation and Selection Process
  • Contract Award Process with Winning and Investigating Consultant, Phases I and II and Prepayments for Phase III
  • Contractors’ Quality Evaluation Process Based
  • Bidding process
  • The process of contracting with the contractor and delivering the land and starting the project
  • The process of checking and paying the bills of contractors
  • The process of checking and paying the bills of consultants
  • Temporary Project Delivery Process
  • Project definitive delivery process
The following are some of the information structures of this solution:
  • Ability to define organizational structure and positions including
  • Contractors Database General specifications include
  • Qualification information includes
  • Work experience including
  • Consulting personnel including
  • Management structure includes
  • Tender records include
  • International certifications include
  • Project identification report includes
  • Determination of qualitative evaluation criteria including
  • Determination of technical evaluation criteria including
Business Process Management System is a dynamic solution for the implementation, development and improvement of an organization’s processes seamlessly. With the emergence of this solution and its unlimited capabilities in a very short period of time, organizations and corporations such as, IBM, General Motors, Toyota, government agencies, parent industries, industrial companies, commerce world wide And large and small services have replaced this technology with traditional methods. This solution , which is a combination of modern technologies, advanced software and management.
theories,can implement, develop and integrate software systems with minimal programming knowledge. Managers who build all of their organization’s processes and systems based on BPMS have a higher level of organization than those who use traditional systems and software. Danesh Rayan Arvin BPMS (Farayand yar) throgh more than a decade of growth and improvment has gained advantages over other system including eliminating the need for coding in system development (preserving coding capability to Extensibility).
Some of these benefits include:
Developing suite of systems and software with the minimal programming knowledge and using organizational knowledge
Rapid upgrading of an organization’s software systems by changing the organization’s knowledge and needs
Changes in the organization’s software systems in line with the changes in regulations, approvals, and organizational structure in the short term, free of software complexity by members of the organization
Experts’ step-by-step guidance in executing processes through this system with the ability of instant and complete monitoring by managers
Decreasing educational needs
Communicate and interact with all software available in the
organization to achieve integrated organization
Reduce costs and dramaticall increase productivity due to their dynamics and speed of operation
Supervisory and analytical capabilities that provide the following achievements:
  • Ability to monitor the process line graphically
  • Ability to monitor delays and automatically communicate textual conversations with the delayed person
  • Evaluate the efficiency of the posts to continue or delete them
  • Evaluation of staff performance and their delay in performing tasks
  • Ability to retrieve reports from a specific user’s tasks for subsequent tasks
  • Automatically document all events and processes and reduce the cost of frequent documentation
  • Momentary information about the process of getting things done
  • Textual and graphical dynamic and online statistics reports
  • Increasing analytical and decision-making capabilities
  • Equipped with management dashboard and bussiness intelligent monitoring features

Forms and Documents Management System:
  • Ability to create form
  • Ability to communicate form with database or web service of interest
  • Ability to define formula
  • Equipped with advanced multipurpose tree
  • Ability to create cross tables and checklists
  • Tables with the ability to create process and link to reports
  • Ability to print, fax, text and email forms information
Laboratory Process Management Software (LIMS) is a software that can cover all processes and workflows of the lab - from planning and sampling to testing and quality control to report.
Choosing the right laboratory software should be consonant with the needs and workflows and the type of services the lab provided, and anticipate the integration of all of your organizational processes to avoid wasting time, cost, and duplication of administrative systems.
When selecting software, it is important to keep all workflows in parallel as possible and manage them seamlessly in one system. Otherwise the workflow rate would be equivalent to the slowest process. In the process-oriented view of managing a system, the entire workflow of a unit or organization is seen as a single channel that passes through different parts. Parts that slow down the whole process are called bottlenecks. The existence of multiple bottlenecks is one of the problems of using software systems in all organizations. Many organizations spend a great deal of time and money developing and installing various software, each covering only a part of the organization’s needs and ultimately not increasing the efficiency of the entire system.
Danesh Rayan Arvin LIMS system (azmayar) is an enterprise system and is developed in accordance with ISO 9001 integrated management system and ISO 17025 standard laboratory processes including process quality control, calibration,work flow history, mismatch historysample coding, customer relationship and accounting processes that are managed seamlessly in the system.
This system will delivered by security certeficate from repotable authorities.
The Benefits of a Danesh Rayan Arvin LIMS (Azmayar):
  • This system has all the benefits of BPMS. In addition, there are other benefits to the system, including how it is developed:
  • Dynamic Workflow Structure: Workflow is a process independent of the number of laboratories in the organization, and with the definition of a new lab, no workflow rearrangements are required In this system, the system administrator can define any new laboratory with the desired tests and methods in the system without requiring any new adjustments in the workflow. This dynamic structure, along with
  • This dynamic structure, along with the advantages mentioned in the previous sections, has made the system very flexible so that it can be used in other laboratory areas such as soil, oil, materials, etc. without programming.
Objectives of the Laboratory Management System:
  • Electronical exchange of information between the applicant and the laboratories, warehouses and the financial unit
  • Integration of laboratory-related information infrastructures
  • Improving analytical and monitoring capabilities on water quality
  • for future decisions and improvements
  • Documenting all process events
  • Automated workflow management to increase productivity
  • Monitoring and tracking processes
  • The Benefits of a Danesh Rayan
This system provides a complete project life cycle management solution where all steps are managed seamlessly as this software is based on BPMS, its core capabilities, tools and components are in line with what was previously discussed in the BPMS This system is fully customizable to the requirements of the applicant. Therefore, this system has special features that distinguish it from other project management and control systems. One of the features of this system is that it can support all phases of the project life cycle and provide integrated management of all related processes. The mission of the system is to provide general support to all phases of the project life cycle including the following phases:
  • Get started
  • Planning
  • excution
  • Monitoring and control
  • End
System Features to Cover Planning Phase Goals:
  • Ability to model the project network and create WBS with Import and Export capability with MSP
  • Ability to implement various processes such as warehousing process and risk reduction and non-compliance. ..
  • Creating the structure of circulating forms and the structure of all entities interacting with the process
  • Ability to enter human resources information and assign positions and manage organizational structure
  • Ability to enter equipment information
  • Ability to adjust resource allocation methods
  • Ability to communicate with non-compliance processes
  • Creating a bank of working entities and documents
  • The dynamics and capability of upgrading, modifying the structure of processes, entities, and working documents Ability to obtain graphical reports on unit free capacity
Supports Patterns that provide the following capabilities in the system::
  • Ability to communicate with non-compliance processes and risk management to achieve integrated risk management
  • Ability to set up a project management system for outsourcing
  • Ability to communicate with the warehouse process for integrated project logistics management
  • Ability to support different methods of resource allocation in different units
  • Allows the process to be fully mechanized to the lowest possible level possible for each person to create a cartable and, if necessary, to communicate with the appropriate hardware staff can use the card to receive their work from the system.
  • Possibility of implementing corrections and modifications while implementing the project
  • Control and monitor processes visually
  • Issue alerts on time-consuming activities
  • Financial and physical progress report of projects
  • Ability to monitor and track non-compliance processes and identify and manage risks
  • Increase planning capability to achieve organizational goals as a result of reporting capabilities
  • Evaluation of staff performance and their efficiency
  • Automatically document all stages of project execution
  • Work capacity diagram
  • Ability to make a variety of statistical and analytical reports
  • Monitoring and monitoring reports of the desired workstation status
  • Ability to define and mechanize the initial project process
  • Ability to define and mechanize the project delivery process
One of the goals of knowledge management is to provide employees with the necessary knowledge at the time of need so that they can best practice to achieve the goals of the organization.
The mission of the knowledge management system is to create an appropriate infrastructure by linking human resources, processes, organizational knowledge databases and experts to achieve the organization’s goals, including processes and steps such as:
  • Conquer the views of the experts of a company, wherever they are (in a database, on paper or in the minds of people)
  • Publishing it wherever leads to greater profits
  • The process of discovery, acquisition, development and creation of knowledgeش
  • Maintaining and classifying knowledge
  • Expertise sharing
  • Evaluating and applying the right knowledge when needed by the person in the organization
And there are many other processes in the form of knowledge management as one of the new discourses in the field of management that have received much attention from organizations and management. Since this software is based on BPMS, its core capabilities, tools, and components are in line with what was previously discussed in the BPMS field, enabling this system to be fully customized by special processed based on requirements of the applicant.
ITIL (Information Technology Infrastructure Library) is in fact the best practice and experience in all the data centers in the UK. Today, ITIL around the world, although not a standard in itself, is practically used as a standard for IT management services, including documentation and packages.That contains extensive and accessible professional documents on how to program and how to provide support in the area of ​​services in these domains.
It is now more than two decades since its launch, and its fourth version was released in 2019, which is ISO 20000 compatible and includes 5 cores:
  • Service Strategy
  • Service Design
  • Service Transition
  • Service Operation
  • Continual Service Improvement
The IT service management system covers many processes in this field, all of which are ITIL based and BPMS based, so its core capabilities, tools and components are in line with what was previously discussed in the BPMS area. Using this system at each of the above five levels greatly improves service delivery
The IT units and their particular benefits are assigned to them below, which outline some of the benefits and processes in each of the five cores.
Service Strategy:
ITIL contains guidelines on how to deploy and define services as a strategic asset and focuses on issues such as Value Creation, Service Assets and a variety of service providers. (Service Provider Types) offers a number of efficient processes that include: strategy creation, service portfolio management, business relationship management, demand management and financial management.
Service Design:
ITIL provides guidance on designing and developing services as well as designing and improving service management processes, including design principles and methods for achieving strategic goals in service portfolios and assets. However, the scope of service design does not end with new services and also includes valuable advice on changes and improvements needed to increase or maintain the added value of these services throughout the life cycle and to ensure continuity, access to high levels of service and Ultimately, all needs are met. Service Design Valuable solutions to the question, offers how can develope design capabilities for service management?
Topics covered in this chapter include: 5 aspects of design, balanced design, service-oriented architecture (SOA), and service design processes. The processes embedded in it are ITIL based and include: Design Coordination, Service Brochure Management, Service Level Management (SLM), Capacity Management, Access Management, IT Service Continuity Management, Information Security Management and Supplier Management.
Service Transition:
This ITIL section contains recommendations and solutions to develop and improve the skills needed to transfer new or modified services to implementation, as well as instructions on how the Service Strategy Requirements - which are clsddifide in service design package - can be effectively implemented within the service operations and how errors and risks of failure can be mitigated.
A combination of methods in the areas of dissemination management, program management and risk management has become service management based on these methods as well as tools for transferring services between customers and service providers. The processes available in this section include: planning and support for the transition process, change management, service and configuration asset management, dissemination and extension management, service testing and validation, change assessment and knowledge management.
By mechanizing the above processes, the system reduces many of the complexities of this phase.
Service Operation:
ITIL describes methods for managing service execution in this section and includes guidelines for providing effective and efficient support to the service sector to ensure that there is a complete value added for the customer and consequently for the customer. There are service providers.
Taking into account issues such as balancing service delivery and how to relate to ITIL, the system processes such as event management, Request Fulfilment, Incident Management, Problem Management and Provides Access Management.
Continual Service Improvement:
ITIL covers seven steps in the process of continuous improvement and includes multiple reporting processes, as well as valuable guidelines in the form of practical tools to build and maintain value beyond customers’ needs in design improvement. It is a combination of a set of principles, experiences and methods of quality management, change management and process improvement to optimize service quality. These guidelines are directly related to the first to third phases. This section also uses methods such as The Deming Cycle to improve processes.
Danesh Rayan Arvin products, relying on BPMS capabilities, provide the foundation for continuous improvement as a condition of every dynamic organization’s life and make it best managed, accessible.
ITIL system
This system manages, records, and updates numerous processes, some of which are BPM-based, as well as its core capabilities, tools, and components in line with what was previously discussed in the BPMS , And enables this system to be fully customized, depending on the requirements.
Some of the processes in this software are:
  • Registering and updating building safety information
  • The process of managing, recording and updating clothing information And other staff safety requirements
  • Safety and environmental risk management
  • Safety and environmental accident management
  • Workplace descipline management (S5)
  • Maneuver planning
  • Periodic visits to the first aid kit
  • Spraying buildings
  • Registering First Aid
And various other processes that are available upon request.
HSE system
In this system, information of office buildings, offices, etc. is recorded and managed in order to control and plan these spaces in order to calculate a suitable and optimal working space for the management and personnel of each unit.
For this purpose, information about building spacestotal area of space avalable to each staff, given the specificity of the work unit and the specificity of the units of each building is recorded and uptaded so can be used for better decision making about standardizing the workspace by comparing these reports with wxiting standards.
Since this software is based on BPMS, its core capabilities, tools, and components are in line with what was previously discussed in the BPMS field, making this possible.
Ensures that this system is fully customized according to the requirements and requirements of the applicant.
energy system